W Sydney

Great location as far as proximity to city and room was big, clean and well laid out. Beds are good quality and while the pillows weren't great there was a pillow menu we could have tried but only stayed the one night.

Great location. Great building. Enjoyed the Pool.

Service is pretty good, I said it’s my girlfriend’s birthday when checking in and they gave us a champagne as a surprise with the handwritten birthday card.

The staff were the nicest to us during our whole trip, with special mention to Sophie for her kindness and maximum attention (thank you for the delicious champagne and snacks waiting in the room, with handwritten compliments on the bottle) and Sarah for her help in arranging the airport transfer. Thank you for the magical experience that made us forget that our honeymoon was over.

From the moment we arrived at the W, we were greeted with exceptional service that made our stay truly memorable. I can’t thank Grace and the team enough for all the help and hospitality, especially in making my partner's birthday celebration feel extra special. The team went above and beyond right from the start. As soon as I arrived, I was struggling with my balloons in the wind, and the staff out front immediately jumped in to help. They were so friendly, accommodating, and made sure I was all set, their accommodating nature was consistent through out our entire stay. Their attentiveness really stood out and added a personal touch to our experience. The hotel itself was fantastic, with beautiful rooms and a vibrant atmosphere! Overall, we had an amazing time and I truly appreciate all the thoughtful details and the kindness shown by Grace and the entire team. We will definitely be staying at the W again in the future and can’t wait for our next visit!